ThinkAgile MX450 Edge Integrated System

The Lenovo ThinkAgile MX450 Edge Integrated System is designed for deploying highly available, hyper-converged infrastructure (HCI) from Microsoft on purpose-built Lenovo  edge servers in the remote offices/branch offices (ROBO) and at the edge. The ThinkAgile MX450 Edge Integrated System delivers fully validated and integrated Lenovo hardware and firmware that is certified for Microsoft Azure Stack HCI solutions.

This product guide provides essential technical and pre-sales information on the Lenovo ThinkAgile MX450 Edge IS, their key features and specifications, components and options, and configuration guidelines.

This guide is intended for technical specialists, sales specialists, sales engineers, IT architects, and other IT professionals who want to learn more about the ThinkAgile MX450 Edge Integrated System and consider their use in IT solutions.

The ThinkAgile MX450 Edge Integrated System is a validated platform that help modernize on-premises infrastructure with pre-tested, pre-configured, and easy-to-order configurations, with seamless Azure integration.

The ThinkAgile MX450 Edge Integrated System  includes the Azure Stack HCI operating system and Lenovo ThinkAgile support with one single point of contact for support of the hardware and for software support Lenovo can open a support case with Microsoft to provide a warm-case transfer. Deployment and update features in Windows Admin Center and tight integration with Lenovo XClarity make cluster management, hardware and software update management & enforcing site wide policies easy for the IT administrators. Native integration with Azure services makes it easy for customers to adopt a hybrid cloud strategy for their workloads.

The systems offer one 3rd Generation Intel Xeon processor, up to 1 TB memory, up to four internal SSD drive bays, and up to 100Gb network connectivity and with a 2U height and short depth case that can go almost anywhere. It can be mounted on a wall, placed on the floor like a tower server, or mounted in a rack. The rugged ThinkAgile MX450 Edge IS can handle continuous operating temperatures from 5°C and 45°C; and some configurations are designed to meet NEBS Level-3 and ETSI requirements for 96 hours operating excursions from -5°C and 55°C as well as tolerance to locations with high-dust and vibration. The system is optimized for various types of edge and ROBO workloads that need compute power, data storage, and network closer to where data is generated, such as IoT, Smart Surveillance, or AI, and require small compute footprint and operations in rugged environments.

Figure 1. ThinkAgile MX450 Edge Integrated System

As a new direct and indirect Microsoft Cloud Solution Provider, Lenovo offers cloud services and subscriptions through the Lenovo Cloud Marketplace, which enable HCI use cases with the ThinkAgile MX platforms.

The ThinkAgile MX450 Edge Integrated System offers a compact design, low power usage, high performance, and security for edge locations. They can be wall-mounted, stacked on a shelf, or installed in a rack cabinet, and they are designed to operate in rugged environments with temperatures of up to 55°C and extreme shock and vibration.

The ThinkAgile MX450 Edge Integrated System offers the following key features:

• Quick and convenient path to implement a hyperconverged solution powered by the Azure Stack HCI OS with Hyper-V virtualization, Microsoft Storage Spaces Direct (S2D) Software Defined Storage (SDS), and Software Defined Networking (SDN) network virtualization.
• Streamlined management of Azure Arc enabled servers with unified single-pane-of-glass for creating and managing VMs, S2D volumes, and virtual networks through Windows Admin Center (WAC) in the Azure Portal.
• Consistent, low latency performance with hypervisor-embedded architecture, built-in read and write cache, and support for NVMe PCIe drives.
• Provides per-VM storage performance management with policy-driven Quality of Service (QoS) and continuous built-in monitoring and alerting with cluster-wide performance and capacity metrics.
• Can sustain drive, server, or component failures with built-in resiliency for continuous availability.
• GPU support to enable AI training, inferencing and data visualization scenarios, HPC workloads, virtual desktops and graphics intensive applications.
• Built on proven and reliable Lenovo ThinkEdge servers that provide compute power and space efficiency for a variety of edge workloads and applications.
• Provides comprehensive hardware management with advanced systems management capabilities with XClarity
• Delivers fully validated and integrated hardware and firmware that is certified for Microsoft Azure Stack HCI solutions.
• Ready for out-of-box deployment with the mandatory Azure Stack HCI OS pre-loaded, with the option to purchase a Windows Server 2022 Datacenter license if unlimited guest OS VMs are desired.
• Includes Lenovo ThinkAgile Premier Single Point of Support for quick 24/7 problem reporting and resolution.
• Includes Lenovo deployment services to get customers up and running quickly.

Hardware features

The ThinkAgile MX450 Edge Integrated System is based on the ThinkEdge SE450 server and have the following hardware features:

Scalability and performance

The ThinkAgile MX450 Edge Integrated System offer numerous features to boost performance, improve scalability and reduce costs: 

• Supports one third-generation Intel Xeon Processor Scalable processor
  • Up to 36 cores and 64 threads
  • Core speeds of up to 3.0 GHz
  • TDP ratings of up to 205W
• Support for up to 8 TruDDR4 memory DIMMs an up to 1 TB of memory using 128 GB DIMMs
• DIMMs operate at up to 3200 MHz means you have the fastest available memory subsystem
• Supports up to four single-width GPUs or two double-wide GPUs, for substantial processing power in an edge system.
• Offers a choice of internal drive SSD bays supporting SATA or NVMe drives, or hot-swap front-accessible drive bays supporting SAS, SATA or NVMe drives.
• Supports two M.2 drives for convenient operating system boot functions with RAID-1.
• Supports 4x NVMe drives without oversubscription of PCIe lanes (1:1 connectivity). The use of NVMe drives maximizes drive I/O performance, in terms of throughput and latency.
• The server offers up to four PCIe 4.0 slots plus a slot dedicated to the OCP adapter.
• Support for up to four network adapters, up to 100 Gb Ethernet for high-speed networking to back-end servers.

• Availability and serviceability

  The ThinkAgile MX450 Edge Integrated System provides many features to simplify serviceability and increase system uptime:

• The server offers Single Device Data Correction (SDDC, also known as Chipkill), Adaptive Double-Device Data Correction (ADDDC, also known as Redundant Bit Steering or RBS), and memory mirroring for redundancy in the event of a non-correctable memory failure.
• The M.2 adapter supports Non-RAID NVMe or 4350-8i SAS/SATA 12Gb HBA .
• The server has up to two hot-swap redundant power supplies and up to six simple-swap N+1 redundant fans to provide availability for business-critical applications.
• Solid-state drives (SSDs) offer more reliability and performance than traditional mechanical HDDs for greater uptime.
• Proactive Platform Alerts (including PFA and SMART alerts): Processors, voltage regulators, memory, internal storage (SSDs, M.2 storage), fans, power supplies, RAID controllers, server ambient and subcomponent temperatures. Alerts can be surfaced through the XClarity Controller to managers such as Lenovo XClarity Administrator and Microsoft System Center. These proactive alerts let you take appropriate actions in advance of possible failure, thereby increasing server uptime and application availability.
• The built-in XClarity Controller continuously monitors system parameters, triggers alerts, and performs recovery actions in case of failures to minimize downtime.
• Built-in diagnostics in UEFI, using Lenovo XClarity Provisioning Manager, speed up troubleshooting tasks to reduce service time.
• Lenovo XClarity Provisioning Manager supports diagnostics and can save service data to a USB key drive or remote CIFS share folder for troubleshooting and reduce service time.
• Auto restart in the event of a momentary loss of AC power (based on power policy setting in the XClarity Controller service processor)
• Offers a diagnostics port on the front of the server to allow you to attach an external diagnostics handset for enhanced systems management capabilities.
• Support for the XClarity Administrator Mobile app running on a supported smartphone or tablet and connected to the server through the service-enabled USB port, enables additional local systems management functions.
• Three-year or one-year customer-replaceable unit and onsite limited warranty (varies by geography), 9 x 5 next business day. Optional service upgrades are available.

• Manageability and security

  Systems management features simplify local and remote management of the ThinkAgile MX450 Edge Integrated System :

• The server includes an XClarity Controller (XCC) to monitor server availability. Optional upgrade to XCC Advanced to provide remote control (keyboard video mouse) functions. Optional upgrade to XCC Enterprise enables the additional support for the mounting of remote media files (ISO and IMG image files), boot capture, and power capping.
• Lenovo XClarity Administrator offers comprehensive hardware management tools that help to increase uptime, reduce costs and improve productivity through advanced server management capabilities.
• IT Administrators can securely claim and activate the ThinkAgile MX450 Edge Integrated System remotely through the ThinkShield Key Vault Portal, available on the web. They can also manage and unlock their global IoT edge fleet for initial operation and in case of tamper. The ThinkShield Edge Mobile Management app enables Edge Users to securely claim and activate the MX450 in an easy-to-use Web UI.
• UEFI-based Lenovo XClarity Provisioning Manager, accessible from F1 during boot, provides system inventory information, graphical UEFI Setup, platform update function, RAID Setup wizard, operating system installation function, and diagnostic functions.
• Support for Lenovo XClarity Energy Manager, which captures real-time power and temperature data from the server and provides automated controls to lower energy costs.
• An integrated industry-standard Unified Extensible Firmware Interface (UEFI) enables improved setup, configuration, and updates, and simplifies error handling.
• Support for industry standard management protocols, IPMI 2.0, SNMP 3.0, Redfish REST API, serial console via IPMI
• An integrated hardware Trusted Platform Module (TPM) supporting TPM 2.0 enables advanced cryptographic functionality, such as digital signatures and remote attestation.
• Administrator and power-on passwords help protect from unauthorized access to the server.
• Supports Secure Boot to ensure only a digitally signed operating system can be used. Supported with HDDs and SSDs, as well as M.2 drives.
• Industry-standard Advanced Encryption Standard (AES) NI support for faster, stronger encryption.
• Intel Execute Disable Bit functionality can prevent certain classes of malicious buffer overflow attacks when combined with a supported operating system.
• Intel Trusted Execution Technology provides enhanced security through hardware-based resistance to malicious software attacks, allowing an application to run in its own isolated space, protected from all other software running on a system.
• Additional physical security features are an available chassis intrusion switch and available lockable front bezel and top cover.

• Energy efficiency

  The ThinkAgile MX450 Edge Integrated System offers the following energy-efficiency features to save energy, reduce operational costs, and increase energy availability:

• Energy-efficient system board components help lower operational costs.
• High-efficiency power supplies with 80 PLUS Platinum and Titanium certifications
• Solid-state drives (SSDs) consume as much as 80% less power than traditional spinning 2.5-inch HDDs.
• Optional Lenovo XClarity Energy Manager provides advanced data center power notification, analysis, and policy-based management to help achieve lower heat output and reduced cooling needs.

The following figures show the rear view of the ThinkAgile MX450 Edge Integrated System
Figure 3. ThinkAgile MX450 Edge Integrated System : Rear view

The following table lists the system specifications for the ThinkAgile MX450 Edge Integrated System.

ThinkAgile MX450 Edge Integrated System is configured by using the Lenovo Data Center Solution Configurator (DCSC):
http://dcsc.lenovo.com

The ThinkAgile MX450 Edge Integrated System ships with one processor that is embedded into the system board. The following table lists the processor options that are available for selection.

For details about these options, including configuration rules, see the ThinkEdge SE450 server product guide:
https://lenovopress.com/lp1540-thinkedge-se450-edge-server#processors

The ThinkAgile MX450 Edge Integrated System supports Lenovo TruDDR4 memory. TruDDR4 memory uses the highest-quality components sourced from Tier 1 DRAM suppliers and only memory that meets strict requirements is selected. It is compatibility tested and tuned to maximize performance and reliability.

The  processor has 4 memory controllers and 8 memory channels; with all-memory configurations, the DIMMs are installed 1 RDIMM per channel. This corresponds to all the white DIMM slots on the system board. 

Lenovo TruDDR4 RDIMMs and 3DS RDIMMs are supported. With 8x 128 GB 3DS RDIMMs installed, the ThinkAgile MX450 Edge Integrated System supports a total of 1 TB of system memory.

The following table lists the memory options that are available for selection.

For details about these options, including configuration rules, see the ThinkEdge SE450 server product guide:
https://lenovopress.com/lp1540-thinkedge-se450-edge-server#memory-options

The ThinkAgile MX450 Edge Integrated System supports the following configurations for data storage:

• Up to 4x internal SSD drive bays supporting non-hot-swap trayless NVMe or SATA SSD drives
• Up to 2x M.2 drives for boot functions, supporting SATA 

In addition, the systems support two internal M.2 SATA SSDs for the Windows Server boot volume.

The following table lists the internal storage options.

The ThinkAgile MX450 Edge Integrated System supports the following networking options.

Only certain network adapters have been certified for particular network traffic types in the Azure Stack HCI operating system. For details regarding which available network adapters can be used for each network traffic type, see Lenovo Certified Configurations for Azure Stack HCI – V2 Servers:
https://lenovopress.com/lp1520

For details about these options, including configuration rules, see the ThinkEdge SE450 server product guide:
https://lenovopress.com/lp1540-thinkedge-se450-edge-server#i-o-expansion
https://lenovopress.com/lp1540-thinkedge-se450-edge-server#network-adapters

The ThinkAgile MX450 Edge Integrated System supports the following GPU options.

Note:  NVIDIA GPUs L40 and L4 will be available after February 2024 once the qualification is completed. 

For details about these options, including configuration rules, see the ThinkEdge SE450 server product guide:
https://lenovopress.com/lp1540-thinkedge-se450-edge-server#gpu-adapters

For information about the GPU, see the ThinkSystem GPU Summary, available at:
https://lenovopress.com/lp0768-thinksystem-thinkagile-gpu-summary

The ThinkAgile MX450 Edge Integrated System support the following mounting capabilities.

For details about these options, including configuration rules, see the ThinkEdge SE450 server product guide:
https://lenovopress.com/lp1540-thinkedge-se450-edge-server#rack-installation

Rack installation

The ThinkAgile MX450 Edge Integrated System can be installed can be installed in a rack cabinet, either 2-post, 4-post long, or 4-post short. The following table lists the rack installation options that are available.

The ThinkAgile MX450 Edge Integrated System  includes the preloaded Azure Stack HCI operating system only and requires activation via a CSP such as Lenovo Cloud Marketplace

The following table lists the Windows Server software options that are available for selection from Lenovo for the ThinkAgile MX450 Edge Integrated System.

The ThinkAgile MX450 Edge Integrated System supports the following systems management tools:

• Activation
• Lenovo XClarity Controller
• Lenovo XClarity Administrator and XClarity Pro
• Lenovo XClarity Integrator for Microsoft Windows Admin Center
• Lenovo XClarity Integrator for Microsoft System Center
• Lenovo XClarity Energy Manager

For details about these options, including configuration rules, see the ThinkEdge SE450 server product guide:
https://lenovopress.com/lp1540-thinkedge-se450-edge-server#systems-management

Lenovo XClarity Controller

The ThinkAgile MX450 Edge Integrated System contains Lenovo XClarity Controller (XCC) Enterprise, which provides advanced service-processor control, monitoring, and alerting functions.

XClarity Controller Enterprise offers the following capabilities in these systems:

• Gathering and viewing system information and inventory
• Monitoring system status and health
• Alerting and notifications
• Event logging
• Syslog alerting
• Configuring security
• Updating system firmware
• Real-time power usage monitoring
• Displaying graphics for real-time and historical power usage data and temperature
• Capping power usage
• Remotely controlling power (Power on, Power off, Restart)

Virtual Operator Panel provides quick access to system status, firmware, network, health, and alerts information. With proper authentication, it also allows to configure systems management and network settings and to control system power (Power on, Power off, Restart). The Virtual Operator Panel can be accessed from the XClarity Mobile App running on the Android or iOS mobile device that is connected to the front USB port with XClarity Controller access (See Components and connectors).

Lenovo XClarity Administrator is an optional software component for managing ThinkAgile MX450 Edge Integrated System which can be downloaded and used at no charge to discover and monitor the nodes and manage firmware upgrades for them.

If software support is required for XClarity Administrator and XClarity Integrator for System Center, Lenovo XClarity Pro software subscription should be ordered. Lenovo XClarity Pro is licensed on a per managed system basis, that is, each managed Lenovo system requires a license.

Lenovo XClarity Integrator for Microsoft System Center

Lenovo XClarity Integrator for Microsoft System Center is a software plug-in module for Lenovo XClarity Administrator that allows customers to integrate the management features of the Lenovo x86 servers, appliances, and certified nodes with Microsoft System Center.

Lenovo XClarity Integrator for System Center offers the following features:

• Integrated end-to-end management of node hardware with monitoring of both physical node and virtual server health
• Deployment of the latest Lenovo firmware and driver update management
• Non-disruptive node maintenance in clustered environments that reduces workload downtime by dynamically migrating workloads from affected hosts during rolling firmware updates
• Greater service level uptime and assurance in clustered environments during unplanned hardware events by dynamically triggering workload migration from impacted hosts when impending hardware failures are predicted

Lenovo XClarity Integrator for System Center can be downloaded and used at no charge. For more information, refer to the Lenovo XClarity Integrator for Microsoft System Center web page:
http://support.lenovo.com/us/en/solutions/lnvo-manage

Lenovo XClarity Energy Manager is an optional software component for the MX systems that is licensed on a per managed node basis, that is, each managed system requires a license. The 1-node Energy Manager license is included in the XClarity Controller Enterprise upgrade.

For more information, refer to the Lenovo XClarity Energy Manager web page:
http://datacentersupport.lenovo.com/us/en/solutions/lnvo-lxem

The ThinkAgile MX450 Edge Integrated System offers a number of security features, both electronic and physical.

For details about these options, including configuration rules, see the ThinkEdge SE450 server product guide:
https://lenovopress.com/lp1540-thinkedge-se450-edge-server#security

Physical security features:

• Intrusion detection (optional, CTO only).
• Front security bezel with key lock (optional, available as a field upgrade, but requires the bezel detect module added in the factory)
• EIA mounting flange with security key (optional, CTO only)

  Available EIA bracket that uses a security screw to attach the server to the front flange of the rack cabinet. See EIA bracket with security screw for more information.

Electronic security features include:

• Automatic actions on tamper detection

  In the event of an intrusion or movement, the server can be configured in XCC to perform actions, including server shutdown and disabling remote access to the XCC from the network ports (referred to as the BMC network bridge).

• Self-encrypting (SED) drives that ensure data is secured when the drives are powered off
• Administrator password and a power-on password in UEFI
• Trusted Platform Module (TPM) supporting TPM 2.0, implemented on a mezzanine card, enables advanced cryptographic functionality in the operating system and applications. (not available for customers in PRC)
• Optional support for a secure manufacturing supply chain using Intel Transparent Supply Chain

The server is NIST SP 800-147B compliant.

Security Pack

The Security Pack is the collection of security and activation features of the MX450:

• Enablement of local Self-encrypting (SED) authentication key (AK) management
• Mandatory claiming and activation process to identify the owner of MX450 when the server is first delivered/powered on

Notes:

• The Security Pack features setting cannot be changed after the system leaves the factory. For example, if you select feature BLZ2 to enable the Security Pack features, then the system will require activation before it can be first used. Similarly, if your system was configured in the factory with Security Pack disabled, you cannot enable it at a later time.
• Customers can use the ThinkShield Portal to determine which of their systems have Security Pack enabled or disabled (you will see "Standard" if the system has Security Pack disabled).

The ThinkAgile MX450 Edge Integrated System has the following overall physical dimensions, excluding components that extend outside the standard chassis, such as EIA flanges, front security bezel (if any), and power supply handles:

300mm chassis:

• Width: 445 mm (17.5 inches)
• Height: 87 mm (3.4 inches)
• Depth: 323 mm (12.7 inches)

360mm chassis:

• Width: 445 mm (17.5 inches)
• Height: 87 mm (3.4 inches)
• Depth: 383 mm (15.1 inches)

The ThinkAgile MX450 Edge Integrated System complies with ASHRAE Class A3 specifications with most configurations, and depending on the hardware configuration, also complies with ASHRAE Class A4 specifications.

Topics in this section:

• Configuration requirements
• Temperature and humidity
• NEBS support
• Acoustical noise emissions
• Shock and vibration

Configuration requirements

Components installed in the ThinkAgile MX450 Edge Integrated System have the following ambient temperature requirements:

• Persistent Memory is supported up to 40°C ambient temperature
• The following trayless drive is supported up to 35°C ambient temperature:
  • ThinkSystem 2.5" 7mm U.3 7400 PRO 3.84TB Read Intensive NVMe PCIe 4.0 x4 Trayless SSD, 4XB7A80376
• The following hot-swap drive is supported up to 40°C ambient temperature:
  • ThinkSystem 2.5" U.3 7400 PRO 3.84TB Read Intensive NVMe PCIe 4.0 x4 HS SSD, 4XB7A80378
• 360mm chassis config 3 (see Configurations section) is only supported up to 40°C ambient temperature if both of the following are installed:
  • 3 or fewer low profile PCIe adapters
  • 8x 128GB DIMMs installed

  Note: If 4 low profile PCIe adapters are installed, there are no thermal restrictions and the server can operate up to 45°C ambient temperature.

Temperature and humidity

The server is supported in the following environment:

• Air temperature:
  • Operating:
    • ASHRAE A2: 10°C to 35°C (50°F to 95°F); the maximum ambient temperature decreases by 1°C for every 300 m (984 ft) increase in altitude above 900 m (2,953 ft).
    • ASHRAE A3: 5°C to 40°C (41°F to 104°F); the maximum ambient temperature decreases by 1°C for every 175 m (574 ft) increase in altitude above 900 m (2,953 ft).
    • ASHRAE A4: 5°C to 45°C (41°F to 113°F); the maximum ambient temperature decreases by 1°C for every 125 m (410 ft) increase in altitude above 900 m (2,953 ft).
  • Server off: -5°C to 55°C (23°F to 131°F)
  • Shipment/storage: -40°C to 70°C (-40°F to 158°F)

• Maximum altitude: 3,050 m (10,000 ft)
• Relative Humidity (non-condensing):
  • Operating
    • ASHRAE Class A2: 8% to 80%; maximum dew point: 21°C (70°F)
    • ASHRAE Class A3: 8% to 85%; maximum dew point: 24°C (75°F)
    • ASHRAE Class A4: 8% to 90%; maximum dew point: 24°C (75°F)
  • Shipment/storage: 8% to 90% 

NEBS support

The server supports NEBS Level 3:

• Operating temperature: 5°C to 40°C.
• High altitude operating temperature (1829m to 3960m, 6000ft to 13,000ft): 5°C to 35°C
• Short term operating temp*: -5°C to 55°C
• Humidity: 5% to 85% RH, Non-condensing.
• Maximum rate of change(°C /hr) should ≤ 20 Humidity transition rate should ≤10%/hr.

* Short-term conditions: A period of no more than 96 consecutive hours and a total of not more than 15 days in 1 year. A total of 360 hours in any given year, but no more than 15 occurrences during a 1-year period.

NEBS configuration supported:

• Chassis: 300mm chassis
• Processor: 28-core 165W with standard 2U heat sink
• Memory: 8x 64GB 3200MHz RDIMMs
• M.2: Two 480GB M.2 drives with SATA-RAID M.2 adapter
• Internal storage: 4x 960GB SATA drives
• PCIe adapters: Intel E810-DA2 (Slot 5), Intel ACC100 (Slot 3, 4, 6)
• No OCP
• 2x 1100W -48VDC power supplies

Acoustical noise emissions

The server has the following acoustic noise emissions declaration:

• Sound pressure level (L_pAm):
  • Idling: 43.3 dBA  (Minimal), 47.4 dBA (Typical), 47.4 dBA (GPU rich)
  • Operating: 55.3 dBA (Minimal), 55.3 dBA (Typical), 65.2 dBA (GPU rich)

Notes:

• These sound levels were measured in controlled acoustical environments according to procedures specified by ISO7779 and are reported in accordance with ISO 9296.
• The declared acoustic sound levels are based on the following configurations, which may change depending on configuration/conditions
  • Minimal: 300mm Chassis, 1x 185W/32cores CPU, 8x 16GB RDIMM, 4x 960G SATA SSD, 2x M.2 5300 480GB SATA, 2x Intel E810-DA2, 2 x 1100W PSU
  • Typical: 300mm Chassis, 185W/32 cores CPU, 8x 16GB RDIMM, 2x U.2 P5500 1.92TB NVMe, 2x M.2 5300 480GB SATA, 2x NVIDIA A2 16GB PCIe Gen4 Passive GPU, 1x Mellanox CX6 LX 10/25G, 2x 1100W PSU
  • GPU rich: 360mm Chassis, 165W/28 cores CPU, 8x 16GB RDIMM, 2x U.2 P5500 1.92TB NVMe, 2x M.2 5300 480GB SATA, 2x NVIDIA A30 24GB PCIe Gen4 Passive GPU, 1x Mellanox CX6 LX 10/25G, 2x 1800W PSU

Shock and vibration

The server has the following vibration and shock limits:

• Vibration:
  • Operating: 0.21 G rms at 5 Hz to 500 Hz for 15 minutes across 3 axes
  • Non-operating (in packaging): 1.04 G rms at 2 Hz to 200 Hz for 15 minutes across 6 surfaces
• Shock:
  • Operating: 15 G for 3 milliseconds in each direction (positive and negative X, Y, and Z axes)
  • Non-operating (12 kg to 23 kg, in packaging): 762mm drop height for 1 corner 3 edge 6 surface
• NEBS GR-63:
  • Office vibration: 0.21 G rms at 5 Hz to 100 Hz for 30 minutes across 3 axes
  • Earthquake test: GR63 earthquake zone 4

The ThinkAgile MX450 Edge Integrated System conforms to the following standards:

The ThinkAgile MX450 Edge Integrated System can be configured with a three year hardware warranty with 24x7 ThinkAgile Premier Support.  ThinkAgile Premier Support has various levels of coverage with a well-defined scope of services, including service hours, response time, term of service, and service agreement terms and conditions. 

For more information refer to the Lenovo Support Plan - ThinkAgile MX450 Edge Integrated System support plan https://support.lenovo.com/us/en/solutions/HT511522

Lenovo’s additional support services provide a sophisticated, unified support structure for your data center, with an experience consistently ranked number one in customer satisfaction worldwide. Available offerings include:

• Warranty Upgrade (Preconfigured Support)

  Services are available to meet the on-site response time targets that match the criticality of your systems.

  • 3 years of service coverage
  • Foundation Service: 9x5 service coverage with next business day onsite response. YourDrive YourData is an optional extra (see below).
  • Essential Service: 24x7 service coverage with 4-hour onsite response or 24-hour committed repair (available only in select countries). Bundled with YourDrive YourData.
  • Advanced Service: 24x7 service coverage with 2-hour onsite response or 6-hour committed repair (available only in select countries). Bundled with YourDrive YourData.
• Managed Services

  Lenovo Managed Services provides continuous 24x7 remote monitoring (plus 24x7 call center availability) and proactive management of your data center using state-of-the-art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals.

  Quarterly reviews check error logs, verify firmware & OS device driver levels, and software as needed. We’ll also maintain records of the latest patches, critical updates, and firmware levels, to ensure your systems are providing business value through optimized performance.

• Technical Account Management (TAM)

  A Lenovo Technical Account Manager helps you optimize the operation of your data center based on a deep understanding of your business. You gain direct access to your Lenovo TAM, who serves as your single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. In addition, your TAM will help proactively make service recommendations and manage your service relationship with Lenovo to make certain your needs are met.

• Enterprise Server Software Support

  Enterprise Software Support is an additional support service providing customers with software support on Microsoft, Red Hat, SUSE, and VMware applications and systems. Around the clock availability for critical problems plus unlimited calls and incidents helps customers address challenges fast, without incremental costs. Support staff can answer troubleshooting and diagnostic questions, address product comparability and interoperability issues, isolate causes of problems, report defects to software vendors, and more.

• YourDrive YourData

  Lenovo’s YourDrive YourData is a multi-drive retention offering that ensures your data is always under your control, regardless of the number of drives that are installed in your Lenovo server. In the unlikely event of a drive failure, you retain possession of your drive while Lenovo replaces the failed drive part. Your data stays safely on your premises, in your hands. The YourDrive YourData service can be purchased in convenient bundles and is optional with Foundation Service. It is bundled with Essential Service and Advanced Service.

• Health Check

  Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that your systems and business are always running at their best. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.

Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.

If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.

If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at the customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts.

The MX systems can optionally include Lenovo deployment services to get customers up and running quickly.

For more information, refer to the Data Center Implementation Services web page:
https://www.lenovo.com/us/en/data-center/services/implementation-services/

Lenovo Financial Services reinforces Lenovo’s commitment to deliver pioneering products and services that are recognized for their quality, excellence, and trustworthiness. Lenovo Financial Services offers financing solutions and services that complement your technology solution anywhere in the world.

We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses.

We work with businesses, non-profit organizations, governments and educational institutions to finance their entire technology solution. We focus on making it easy to do business with us. Our highly experienced team of finance professionals operates in a work culture that emphasizes the importance of providing outstanding customer service. Our systems, processes and flexible policies support our goal of providing customers with a positive experience.

We finance your entire solution. Unlike others, we allow you to bundle everything you need from hardware and software to service contracts, installation costs, training fees, and sales tax. If you decide weeks or months later to add to your solution, we can consolidate everything into a single invoice.

Our Premier Client services provide large accounts with special handling services to ensure these complex transactions are serviced properly. As a premier client, you have a dedicated finance specialist who manages your account through its life, from first invoice through asset return or purchase. This specialist develops an in-depth understanding of your invoice and payment requirements. For you, this dedication provides a high-quality, easy, and positive financing experience.

For more information, see these resources:

• Lenovo ThinkAgile MX Certified Node product page
  https://www.lenovo.com/us/en/data-center/software-defined-infrastructure/ThinkAgile-MX-Certified-Node/p/WMD00000377
• Lenovo Data Center Solution Configurator (DCSC):
  https://dcsc.lenovo.com
• Microsoft Azure Stack HCI documentation
  https://docs.microsoft.com/en-us/azure-stack/hci/overview
• Lenovo ThinkAgile MX Best Recipes
  https://datacentersupport.lenovo.com/us/en/solutions/ht507406
• Lenovo ThinkAgile MX Information Center
  https://thinkagile.lenovofiles.com/help/topic/com.lenovo.thinkagile.7Z20.doc/mx_appliances.html?cp=3
• Lenovo Certified Configurations for Microsoft Azure Stack HCI (S2D)
  https://lenovopress.com/lp0866
• Lenovo Data Center Support
  https://datacentersupport.lenovo.com