Lenovo ThinkSystem DM3000H Unified Hybrid Storage ArrayProduct Guide

Lenovo ThinkSystem DM3000H is a unified, hybrid storage system that is designed to provide performance, simplicity, capacity, security, and high availability for small enterprises and remote offices/branch offices of large enterprises. Powered by the ONTAP software, ThinkSystem DM3000H delivers enterprise-class storage management capabilities with a wide choice of host connectivity options, flexible drive configurations, and enhanced data management features.

The ThinkSystem DM3000H is a perfect fit for small offices and remote and branch offices of large enterprises that run a wide range of general purpose workloads, including file services, virtualization, Microsoft applications, backup and archiving, and other storage I/O-intensive applications.

ThinkSystem DM3000H models are 2U rack-mount controller enclosures that include two controllers, 64 GB RAM and 8 GB battery-backed NVRAM per system (32 GB RAM and 4 GB NVMRAM per controller), and 12 LFF hot-swap drive bays (2U12 form factor). Controllers provide universal 1/10 GbE NAS/iSCSI or 4/8/16 Gb Fibre Channel (FC) ports, or 1/10 GbE RJ-45 ports for host connectivity.

A single ThinkSystem DM3000H Storage Array scales up to 144 drives with the attachment of Lenovo ThinkSystem DM120S 2U12 LFF, DM600S 4U60 LFF, and DM240S 2U24 SFF Expansion Enclosures.

Figure 1. Lenovo ThinkSystem DM3000H

Up to 12 DM3000H Storage Arrays can be combined into a clustered system in a NAS environment, or up to 6 DM3000H Storage Arrays can be combined into a clustered system in a SAN environment.

A single ThinkSystem DM3000H can scale up to 2.3 PB of raw storage capacity. A cluster of the DM3000H storage arrays can scale up to 27.6 PB for NAS or up to 13.8 PB for SAN environments.

The ThinkSystem DM3000H offers unified file and block storage connectivity with support for 1 GbE or 10 GbE NAS and iSCSI, and 8 Gb or 16 Gb Fibre Channel protocols at the same time.

The ThinkSystem DM3000H offers the following key features and benefits:

• Unified, hybrid storage with dual active/active controller configurations for high availability and performance.
• Improved performance and data protection with RAID-DP and RAID-TEC, as well as support for traditional RAID 4.
• Flexible host connectivity to match diverse client needs with support for unified NAS and SAN storage protocols, including 1/10 GbE NAS and iSCSI, and 4/8/16 Gb Fibre Channel connectivity.
• 12 Gb SAS drive-side connectivity with multipathing with up to 12x 3.5-inch large form factor (LFF) drives in the 2U12 LFF enclosures, up to 60x 3.5-inch LFF drives in the 4U60 LFF expansion enclosures, or up to 24x 2.5-inch small form factor (SFF) drives in the 2U24 SFF expansion enclosures.
• Scalability to up to 144 LFF drives with the attachment of the ThinkSystem DM120S 2U12 LFF, DM600S 4U60 LFF, or DM240S 2U24 SFF expansion enclosures to satisfy growing needs for storage capacity.
• Flexibility in storing data on capacity-optimized SAS SSDs, performance-optimized enterprise SAS HDDs, or capacity-optimized enterprise NL SAS HDDs; mixing and matching drive types within a single system to perfectly meet performance and capacity requirements for various workloads.
• Acceleration of read-centric workloads with the high-speed, low-latency onboard NVMe SSD caching.
• A comprehensive set of advanced storage management features with the ONTAP software, including SSD read cache, hybrid storage pools, snapshots, volume copy, quality of service, thin provisioning, compression, deduplication, encryption, disk-based backup, application- and virtual machine-aware backup, quick data recovery, clustering, synchronous replication, and asynchronous replication.
• A core set of storage management features with the ONTAP Fundamentals software, including SSD read cache, hybrid storage pools, snapshots, quality of service, thin provisioning, compression, deduplication, encryption, quick data recovery, asynchronous replication, and up to 84 drives.
• Optional licensed functions, including WORM (write once, read many) data protection (SnapLock) and object storage tiering (FabricPool).
• Scale-out clustering of up to 12 ThinkSystem DM Series storage systems for NAS connectivity or up to six DM Series storage systems for SAN connectivity.
• Intuitive, web-based GUI for easy system setup and management.
• Lenovo XClarity support for centralized systems management of Lenovo x86 servers, switches, and storage, which provides automated agent-less discovery, inventory, monitoring, and additional platform-specific functions across multiple systems.
• Designed for 99.9999% availability with redundant hot-swap components, including controllers and I/O modules, power supplies, cooling modules (4U60 LFF enclosures only), and non-disruptive firmware upgrades.
• Certified storage for Oracle VM.
• Certified storage for Citrix XenServer: http://hcl.xenserver.org/storage/910/Lenovo_DM_Series.

The ThinkSystem DM3000H supports the following drives:

• 2U12 LFF and 4U60 LFF high-capacity nearline HDDs: 4 TB, 8 TB, 10 TB, and 16 TB 7.2K rpm
• 2U24 SFF capacity-optimized SSDs: 960 GB, 3.84 TB, 7.68 TB, and 15.36 TB
• 2U24 SFF enterprise SAS HDDs: 900 GB, 1.2 TB, and 1.8 TB 10K rpm

All drives are dual-port and hot-swappable.

The ThinkSystem DM3000H supports attachment of the following ThinkSystem DM Series expansion enclosures:

• Up to 9 ThinkSystem DM120S 2U12 LFF enclosures.
• Up to 2 ThinkSystem DM600S 4U60 LFF enclosures.
• Up to 5 ThinkSystem DM240S 2U24 SFF enclosures.
• A combination of the DM120S, DM600S, and DM240S enclosures for a maximum of 144 drives.

Customers can intermix 2U12 LFF, 4U60 LFF, and 2U24 SFF expansion enclosures behind a 2U12 LFF controller enclosure. This configuration delivers the added flexibility to mix 3.5-inch and 2.5-inch drives within a single system (but not within the enclosure).

More drives and expansion enclosures are designed to be dynamically added with virtually no downtime, which helps to quickly and seamlessly respond to ever-growing capacity demands.

The following figure shows the front of the ThinkSystem DM3000H or DM120S 2U12 LFF enclosure.

Figure 2. ThinkSystem DM3000H or DM120S 2U12 LFF enclosure front view

The front of the ThinkSystem DM3000H or DM120S 2U LFF enclosure includes the following components:

• 12 LFF hot-swap drive bays.
• Enclosure status LEDs.
• Enclosure ID LED.

The following table lists the ThinkSystem DM3000H storage system specifications.

Note: The supported hardware options, software features, and interoperability listed in this product guide are based on the ONTAP software version 9.7. For details about specific software releases that introduced support for certain hardware options and software features, refer to the Release notes of the particular software release for the ThinkSystem DM3000H that can be found at:
http://datacentersupport.lenovo.com

* Estimated performance based on internal measurements.
** For a detailed list of configuration limits and restrictions for a specific version of the software, refer to the Lenovo Data Center Support website:
http://datacentersupport.lenovo.com

Preconfigured and factory-integrated models of the ThinkSystem DM3000H Unified Hybrid Storage Array are configured by using the Lenovo Data Center Solution Configurator (DCSC):
http://dcsc.lenovo.com

The following table lists the CTO base models of the ThinkSystem DM3000H.

Configuration note: Two DM3000/DM5000 10GBASE-T controllers (feature code B39G) or two DM3000/DM5000 SFP+ controllers (feature code B39F) must be selected during the CTO configuration process, and both controllers must be of the same type (either 10GBASE-T or SFP+).

The following table lists the preconfigured models of the ThinkSystem DM3000H.

* Support must be purchased with the storage system (See Warranty and support for details).

The models of the ThinkSystem DM3000H ship with the following items:

The ThinkSystem DM3000H controller enclosures ship with two 10GBASE-T or SFP+ controllers. A controller provides interfaces for host connectivity, management, and internal drives, and it runs ONTAP storage management software. Each DM3000H controller enclosure provides 64 GB RAM, 8 GB NVRAM, and 2 TB NVMe SSD flash cache (32 GB RAM, 4 GB battery-backed NVRAM, and 1 TB NVMe SSD flash cache per controller).

The ThinkSystem DM3000H controller enclosures ship with four interconnect 10 GbE SFP+ ports (two ports per controller) to cable a directly-connected dual-controller HA pair or for switched cluster interconnect with multiple dual-controller HA pairs. Up to 6 HA pairs can be combined into a single SAN cluster or up to 12 HA pairs can be combined into a single NAS cluster.

The ThinkSystem DM3000H controller enclosures ship with one of the following interface types:

• 8x Universal SFP+ ports (four ports per controller) for 1/10 GbE NAS / iSCSI or 16 Gb FC host connectivity.
• 8x 1/10 GbE RJ-45 ports (four ports per controller) for 1/10 GbE NAS / iSCSI host connectivity.

Each DM3000H controller enclosure also provides four integrated 12 Gb SAS x4 expansion ports (Mini-SAS HD SFF-8644 connectors) (two ports per controller) for the attachment of the ThinkSystem DM Series expansion enclosures.

Configuration notes:

• Two controllers are required for selection. Both controllers must be of the same type (either 16 Gb FC / 10 GbE or 10GBASE-T, but not both types), and they must have matching configurations of the base ports (type and physical connections).
• A pair of the universal SFP+ base ports (e0c/0c and e0d/0d or e0e/0e and e0f/0f) in the system must have the same connectivity type (either Ethernet or Fibre Channel, but not both types) and the same type of physical connections; different pairs might have different types of connectivity.

The following table lists the controllers for the DM3000H storage array and supported connectivity options.

* Factory-installed only.

The ThinkSystem DM3000H supports attachment of the following DM Series expansion enclosures:

• Up to 9 ThinkSystem DM120S 2U12 LFF enclosures.
• Up to 2 ThinkSystem DM600S 4U60 LFF enclosures.
• Up to 5 ThinkSystem DM240S 2U24 SFF enclosures.
• A combination of the DM120S, DM600S, and DM240S enclosures for a total of up to 144 drives.
• Note: The ONTAP Fundamentals software supports up to 84 drives.

DM120S 2U12 LFF, DM600S 4U60 LFF, and DM240S 2U24 SFF expansion enclosures can be intermixed behind a 2U12 controller enclosure. The expansion enclosures can be added to the system non-disruptively.

Each ThinkSystem DM Series expansion enclosure ships with two SAS I/O expansion modules. Each I/O expansion module provides two external 12 Gb SAS x4 ports (Mini-SAS HD SFF-8644 connectors labelled Port 1-4) that are used for connections to the ThinkSystem DM3000H and for daisy chaining the expansion enclosures between each other.

The following table lists ordering information for the supported expansion enclosure connectivity options.

Configuration notes:

• The following quantities of SAS cables are needed for the stack of the expansion enclosures:
  • Two SAS cables per expansion enclosure in the stack for connecting the first expansion enclosure in the stack to the controller enclosure and for connections to the adjacent expansion enclosures.
  • Two additional SAS cables for connecting the last expansion enclosure in the stack to the controller enclosure.
• The length of the SAS cables that connect a 2U12 enclosure to an adjacent 4U60 enclosure should be at least 1 meter.

The DM3000H and DM120S 2U12 LFF enclosures support up to 12 LFF hot-swap drives, the DM600S 4U60 LFF expansion enclosures support up to 60 LFF hot-swap drives, and the DM240S 2U24 SFF expansion enclosures support up to 24 SFF hot-swap drives.

The following table lists supported drive packs for the DM3000H and DM120S 2U12 LFF enclosures.

The following table lists supported drive packs for the DM600S 4U60 LFF expansion enclosures.

The ThinkSystem DM3000H can be configured with one of the following software bundles:

• ONTAP: Provides a comprehensive set of advanced storage management features for enterprises of various sizes.
• ONTAP Fundamentals: Provides a core set of storage management features for small and medium enterprises and remote locations of large enterprises.

The following features are included with the ThinkSystem DM3000H ONTAP software:

• RAID-4, RAID-DP, and RAID-TEC data protection: Provides the flexibility to choose the level of data protection required and helps improve performance and availability with built-in spare capacity and by distributing data across all physical drives in the aggregate, sustaining to up to one (RAID-4), two (RAID-DP), or three (RAID-TEC) concurrent drive failures.
• SyncMirror data protection: Adds extra level of data protection and availability by mirroring a pair of RAID aggregates.
• Flash Cache: Helps accelerate performance of read-centric workloads with read caching on the onboard NVMe flash module.
• Flash Pool: Helps accelerate performance of read- and write-centric workloads with read and write caching on aggregates with HDDs and SSDs.
• FlexVol: Provides abstraction layer between the logical volume and its physical location in the storage array.
• FlexGroup: Enables a single volume to span across multiple clustered storage arrays to maximize storage capacity and automate load distribution.
• FlexCache: Speeds up access to data and offloads traffic from heavily accessed volumes for read-intensive workloads by placing frequently used data in cache locally or remotely (closer to the point of client access) and serving the data to the clients directly from cache without accessing the data source.
• Thin provisioning: Optimizes efficiency by allocating storage space based on the minimum space required by each application at any given time, so that applications consume only the space they are actually using, not the total space that has been allocated to them, which allows customers to purchase storage they need today and add more as application requirements grow.
• Compression: Provides transparent inline and post-process data compression to reduce the amount of storage that customers need to purchase and manage.
• Compaction: Works with compression to pack more data into each storage block to further reduce the amount of storage that customers need to purchase and manage.
• Deduplication: Performs general-purpose deduplication for removal of redundant data to reduce the amount of storage that customers need to purchase and manage.
• Snapshots: Enables creation of read-only copies of data for backup, parallel processing, testing, and development, and have the copies available almost immediately.
• FlexClone: References snapshot metadata to create writable point-in-time copies of a volume.
• Encryption: Provides software-based encryption for data at rest for enhanced data security with the traditional drives and embedded key management (requires the encryption-capable version of the ONTAP software).
• Balanced placement: Provides automated workload distribution across the cluster to help increase utilization and performance.
• Dynamic capacity expansion: Allows the capacity of a volume or aggregate to be expanded by adding new physical drives.
• Adaptive Quality of Service: Simplifies operations and maintains consistent workload performance by defining QoS policies and automatically adjusting storage resources to respond to workload changes.
• SnapVault disk-based storage backup: Enables data stored on multiple systems to be backed up to a central, secondary system quickly and efficiently as read-only snapshot copies.
• SnapRestore: Enables quick recovery of data by reverting a local volume or file to its previous state from a particular snapshot copy stored on the file system.
• SnapCenter: Provides application- and virtual machine-aware backup and restoration of data by using the Snapshots technology and leverages the SnapMirror capabilities of storage systems to provide onsite or offsite backup set mirroring for disaster recovery.
• SnapMirror synchronous and asynchronous replication: Provides storage system-based data replication between the storage systems containing source (local) and destination (remote) volumes by using synchronous (as soon as the data is written to the source volume) or asynchronous (at specified regular intervals) data transfers over IP communication links.
  Note: The SnapMirror feature of the ThinkSystem DM3000H interoperate with other ThinkSystem DM Series storage arrays.

The following features are included with the ThinkSystem DM3000H ONTAP Fundamentals software:

• RAID-4, RAID-DP, and RAID-TEC
• SyncMirror
• Flash Cache
• Flash Pool
• FlexVol
• Thin provisioning
• Compression
• Compaction
• Deduplication
• Snapshots
• Encryption (requires the encryption-capable version of the ONTAP Fundamentals software)
• Dynamic capacity expansion
• Adaptive Quality of Service
• SnapRestore
• SnapMirror asynchronous replication
• Scalability to up to 84 drives
• No clustering support

Software maintenance is included in the ThinkSystem DM3000H warranty and support (see Warranty and support for details).

It is possible to upgrade ONTAP Fundamentals to ONTAP after the initial deployment by purchasing the software upgrade license option listed in the following table.

* The software license for field upgrades can be ordered via the CTO base 7D4FCTO2WW (refer to the configuration note).

Configuration note: The software license for ONTAP field upgrades of the existing ThinkSystem DM3000H storage arrays that run ONTAP Fundamentals can be ordered via the CTO base 7D4FCTO2WW, DM Series ONTAP Fundamentals to Premium Bundle Upgrade.

The ThinkSystem DM3000H ONTAP capabilities can be expanded with the following optional licensed functions:

• SnapLock WORM data protection: Creates non-rewritable, non-erasable data on hard disk drives to prevent files from being altered or deleted until a predetermined or default retention date.
• FabricPool object storage tiering: Enables automated tiering of data from high-performance SSDs (active data) to lower-cost object storage in public or private clouds (inactive data).
  Note: FabricPool is supported for SSD-only storage pools; Hybrid (SSD and HDD) or HDD-only storage pools are not supported.

The ThinkSystem DM3000H supports the following management interfaces:

• Lenovo ThinkSystem Storage Manager, a web-based interface via HTTPS for single-system management or centralized management of the cluster of systems, that runs on the storage system itself and requires only a supported browser (Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox), so there is no need for a separate console or plug-in.
• Command line interface (CLI) via SSH or through serial console.
• Syslog, SNMP, and e-mail notifications.
• Optional Lenovo XClarity for discovery, inventory, monitoring, and alerts.

The ThinkSystem DM3000H, DM120S 2U12 LFF, and DM240S 2U24 LFF enclosures ship with two redundant hot-swap 913 W (100 - 240 V) Platinum AC power supplies, each with an IEC 320-C14 connector.

The ThinkSystem DM600S 4U60 LFF expansion enclosures ship with two redundant hot-swap 2325 W (200 - 240 V) Platinum AC power supplies, each with an IEC 320-C20 connector.

Each ThinkSystem DM Series enclosure requires the selection of two power cables.

The following table lists the rack power cable and line cord options that can be ordered for the DM3000H, DM120S 2U12 LFF, and DM240S 2U24 SFF enclosures (two power cords per enclosure).

The following table lists the rack power cable and line cord options that can be ordered for the DM600S 4U60 LFF expansion enclosures (two power cords per enclosure).

The individually shipped ThinkSystem DM3000H and DM120S enclosures come with the ThinkSystem Storage Rack Mount Kit 2U12, and the individually shipped ThinkSystem DM600S and DM240S enclosures come with the ThinkSystem Storage Rack Mount Kit 2U24/4U60. The rack mount kits are listed in the following table.

The following table summarizes the rack mount kit features and specifications.

‡ The rack cabinet must be at least 1100 mm (43.31 in.) deep for 4U60 enclosures.
* The majority of the enclosure components can be serviced from the front or rear of the enclosure, which does not require the removal of the enclosure from the rack cabinet.
** If a 0U PDU is used, the rack cabinet must be at least 1000 mm (39.37 in.) deep for 2U12 and 2U24 enclosures, or at least 1200 mm (47.24 in.) deep for 4U60 enclosures.
^ Measured when mounted on the rack, from the front surface of the front mounting flange to the rear most point of the rail.

The ThinkSystem DM3000H controller enclosure has the following dimensions and weight (approximate):

• Height: 87 mm (3.4 in.)
• Width: 447 mm (17.6 in.)
• Depth: 508 mm (20.0 in.)
• Weight (fully configured): 28.9 kg (63.7 lb)

The ThinkSystem DM120S 2U12 LFF enclosures have the following dimensions and weight (approximate):

• Height: 87 mm (3.4 in.)
• Width: 447 mm (17.6 in.)
• Depth: 505 mm (19.0 in.)
• Weight (fully configured): 28.7 kg (63.3 lb)

The ThinkSystem DM600S 4U60 LFF enclosures have the following dimensions and weight (approximate):

• Height: 174 mm (6.9 in.)
• Width: 449 mm (17.7 in.)
• Depth: 922 mm (36.3 in.)
• Weight (fully configured): 111.5 kg (245.8 lb)

The ThinkSystem DM240S 2U24 SFF enclosures have the following dimensions and weight (approximate):

• Height: 85 mm (3.4 in.)
• Width: 449 mm (17.7 in.)
• Depth: 484 mm (19.1 in.)
• Weight (fully configured): 24.4 kg (53.8 lb)

The ThinkSystem DM3000H, DM120S 2U12 LFF, and DM600S 4U60 LFF enclosures are supported in the following environment:

• Air temperature:
  • Operating:
    • DM3000H and DM240S 2U24 SFF: 5 °C - 45 °C (41 °F - 113 °F)
    • DM120S 2U12 LFF and DM600S 4U60 LFF: 10 °C - 40 °C (50 °F - 104 °F)
  • Non-operating: -40 °C - +70 °C (-40 °F - 158 °F)
  • Maximum altitude: 3050 m (10,000 ft)
• Relative humidity:
  • Operating: 8% - 90% (non-condensing)
  • Non-operating: 10% - 95% (non-condensing)
• Electrical power:
  • DM3000H
    • 100 to 127 (nominal) V AC; 50 Hz or 60 Hz; 4.31 A
    • 200 to 240 (nominal) V AC; 50 Hz or 60 Hz; 2.15 A
    • Maximum system power load: 409 W
  • DM120S 2U12 LFF
    • 100 to 127 (nominal) V AC; 50 Hz or 60 Hz; 3.56 A
    • 200 to 240 (nominal) V AC; 50 Hz or 60 Hz; 1.78 A
    • Maximum system power load: 338 W
  • DM600S 4U60 LFF
    • 200 to 240 (nominal) V AC; 50 Hz or 60 Hz; 8.11 A
    • Maximum system power load: 1541 W
  • DM240S 2U24 SFF
    • 100 to 127 (nominal) V AC; 50 Hz or 60 Hz; 4.11 A
    • 200 to 240 (nominal) V AC; 50 Hz or 60 Hz; 2.05 A
    • Maximum system power load: 390 W
• Heat dissipation:
  • DM3000H: 1396 BTU/hour
  • DM120S 2U12 LFF: 1153 BTU/hour
  • DM600S 4U60 LFF: 5258 BTU/hour
  • DM240S 2U24 SFF: 1331 BTU/hour
• Acoustical noise emission:
  • DM3000H: 6.9 bels
  • DM120S 2U12 LFF: 6.3 bels
  • DM600S 4U60 SFF: 7.2 bels
  • DM240S 2U24 SFF: 6.9 bels

The ThinkSystem DM Series enclosures can be configured with a three-, four, or five-year Customer Replaceable Unit (CRU) and onsite limited warranty with various levels of coverage with a well-defined scope of services, including service hours, response time, term of service, and service agreement terms and conditions.

Lenovo’s support services provide a sophisticated, unified support structure for a customer's data center, with an experience consistently ranked number one in customer satisfaction worldwide.

The following Lenovo support services are available:

• Premier Support provides a Lenovo-owned customer experience and delivers direct access to technicians skilled in hardware, software, and advanced troubleshooting, in addition to the following capabilities:  
  • Direct technician-to-technician access through a dedicated phone line.
  • 24x7x365 remote support.
  • Single point of contact service.
  • End to end case management.
  • 3rd Party collaborative software support. 
  • Online case tools and live chat support.
  • On-demand remote system analysis.
• Warranty Service Levels (Preconfigured Support) are available to meet the on-site response time targets that match the criticality of customer's systems:
  • 3, 4, or 5 years of service coverage.
  • Foundation Service: 9x5 service coverage with next business day onsite response.
  • Essential Service: 24x7 service coverage with 4-hour onsite response.
  Note: Either Foundation or Essential Service must be purchased with the storage system (for controller enclosures, expansion enclosures, and drive packs).
• Managed Services

  Lenovo Managed Services provide continuous 24x7 remote monitoring (plus 24x7 call center availability) and proactive management of a customer's data center using state of the art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals. Quarterly reviews check error logs, verify firmware and operating system device driver levels, and software as needed. Lenovo will also maintain records of latest patches, critical updates, and firmware levels, to ensure customer's systems are providing business value through optimized performance.

• Technical Account Management (TAM)

  A Lenovo Technical Account Manager helps customers optimize operations of their data centers based on a deep understanding of customer's business. Customers gain direct access to a Lenovo TAM, who serves as their single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. Also, a TAM helps proactively make service recommendations and manage service relationship with Lenovo to make certain that customer's needs are met.

• Health Check

  Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that customer systems and business are always running at their best. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.

Some regions might have different warranty terms and conditions than the standard warranty. This is due to local business practices or laws in the specific region. Local service teams can assist in explaining region-specific terms when needed. Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.

If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.

If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts.

Lenovo support services are region-specific. Not all support services are available in every region. For information about Lenovo support services that are available in a specific region, refer to the following resources:

• Service part numbers in Data Center Solution Configurator (DCSC):
  http://dcsc.lenovo.com/#/services
• Lenovo Services Availability Locator
  https://lenovolocator.com/

For service definitions, region-specific details, and service limitations, refer to the following documents:

• Lenovo Statement of Limited Warranty for Data Center Group (DCG) Servers and System Storage
  http://pcsupport.lenovo.com/us/en/solutions/ht503310
• Lenovo Data Center Services Agreement
  http://support.lenovo.com/us/en/solutions/ht116628

Lenovo Services is a dedicated partner to customer success. Lenovo's goal for customers is to reduce capital outlays, mitigate IT risks, and accelerate time to productivity.

Here is a more in-depth look at what Lenovo can do for their customers:

• Asset Recovery Services

  Asset Recovery Services (ARS) helps customers recover the maximum value from their end-of-life equipment in a cost-effective and secure way. On top of simplifying the transition from old to new equipment, ARS mitigates environmental and data security risks associated with data center equipment disposal. Lenovo ARS is a cash-back solution for equipment based on its remaining market value, yielding maximum value from aging assets and lowering total cost of ownership for customers.

• Assessment Services

  An assessment helps solve customer IT challenges through an onsite, multi-day session with a Lenovo technology expert. Lenovo performs a tools-based assessment which provides a comprehensive and thorough review of a company's environment and technology systems. In addition to the technology-based functional requirements, the consultant also discusses and records the non-functional business requirements, challenges, and constraints. Assessments help organizations, no matter how large or small, get a better return on their IT investment and overcome challenges in the ever-changing technology landscape.

• Design Services

  Professional Services consultants perform infrastructure design and implementation planning to support customer's strategy. The high-level architectures provided by the assessment service are turned into low level designs and wiring diagrams, which are reviewed and approved prior to implementation. The implementation plan will demonstrate an outcome-based proposal to provide business capabilities through infrastructure with a risk-mitigated project plan.

• Basic Hardware Installation

  Lenovo experts can seamlessly manage the physical installation of customer's server, storage, or networking hardware. Working at a time convenient for the customer (business hours or off shift), the technician will unpack and inspect the systems on customer site, install options, mount in a rack cabinet, connect to power and network, check and update firmware to the latest levels, verify operation, and dispose of the packaging, allowing customers to focus on other priorities.

• Deployment Services

  When investing in new IT infrastructures, customers need to ensure that their business will see quick time to value with little to no disruption. Lenovo deployments are designed by development and engineering teams who know Lenovo products and solutions better than anyone else, and Lenovo technicians own the process from delivery to completion. Lenovo will conduct remote preparation and planning, configure and integrate systems, validate systems, verify and update appliance firmware, train on administrative tasks, and provide post-deployment documentation. Customer’s IT teams leverage Lenovo skills to enable IT staff to transform with higher level roles and tasks.

• Integration, Migration, and Expansion Services

  Integration, Migration, and Expansion Services allow to move existing physical and virtual workloads easily, or to determine technical requirements to support increased workloads while maximizing performance. These services include tuning, validation, and documenting ongoing run processes, and they leverage migration assessment planning documents to perform necessary migrations.

Some service options may not be available in every region. For more information about Lenovo service offerings that are available in a specific region, contact a local Lenovo sales representative or business partner.

The ThinkSystem DM Series enclosures conform to the following regulations:

• United States: FCC Part 15, Class A; UL 60950-1
• Canada: ICES-003, Class A; CAN/CSA-C22.2 60950-1
• Mexico NOM
• European Union: CE Mark (EN55032 Class A, EN55024, IEC/EN60950-1); ROHS Directive 2011/65/EU
• Russia, Kazakhstan, Belarus: EAC
• China: CCC GB 4943.1, GB 17625.1, GB 9254 Class A; CELP; CECP
• Japan: VCCI, Class A
• Taiwan: BSMI CNS 13438, Class A; CNS 14336-1
• Korea KN32/35, Class A
• Australia/New Zealand: AS/NZS CISPR 22 Class A

Lenovo provides end-to-end storage compatibility testing to deliver interoperability throughout the network. The ThinkSystem DM3000H Unified Hybrid Storage Array supports attachment to Lenovo servers by using NAS (NFS and CIFS/SMB), iSCSI, and Fibre Channel storage connectivity protocols.

The following sections list adapters and Ethernet LAN and FC SAN switches that are currently offered by Lenovo that can be used with the ThinkSystem DM3000H Hybrid Storage Array in IT solutions:

• Adapters
• Cluster interconnect
• Ethernet LAN switches
• Fibre Channel SAN switches

Note: Tables that are provided in these sections are for ordering reference purposes only.

For end-to-end storage configuration support, refer to the Lenovo Storage Interoperation Center (LSIC):
https://datacentersupport.lenovo.com/us/en/lsic

Use the LSIC to select the known components of your configuration and then get a list all other supported combinations, with details about supported hardware, firmware, operating systems, and drivers, plus any additional configuration notes. View results on screen or export them to Excel.

This section lists the adapters for the following types of storage connectivity:

• NAS and iSCSI connectivity
• Fibre Channel connectivity

NAS and iSCSI connectivity

The ThinkSystem DM3000H supports NAS and iSCSI attachments via standard 1 Gb and 10 Gb Ethernet connections (direct attach or switch-based). Any compatible Ethernet switch, including Lenovo ThinkSystem and RackSwitch Ethernet switches and embedded Flex System Ethernet I/O modules, can be used to provide NAS and iSCSI connectivity for the ThinkSystem DM3000H storage.

With software iSCSI initiators, any supported 1 Gb or 10 Gb Ethernet adapter for Lenovo servers is compatible with the ThinkSystem DM3000H NAS and iSCSI storage.

Fibre Channel connectivity

The ThinkSystem DM3000H supports FC switch-based attachments. Lenovo B Series and DB Series FC SAN switches and directors can be used to provide FC connectivity.

Currently available FC adapters for Lenovo servers that are compatible with the ThinkSystem DM3000H FC storage are listed in the following table. Other FC HBAs also might be supported (see the Interoperability Matrix for details).

The following table lists the Ethernet storage switch that can be used with the ThinkSystem DM3000H Unified Hybrid Storage Array for cluster interconnect and MetroCluster IP configurations.

For more information, see the BES-53248 Ethernet Storage Switch for Lenovo Product Guide:
http://lenovopress.com/lp1226

The following table lists currently available embedded Ethernet switches and pass-thru modules for Flex System that can be used with the ThinkSystem DM3000H Unified Hybrid Storage Array in IT solutions.

For more information, see the list of Product Guides in the Blade Network Modules category:
http://lenovopress.com/servers/blades/networkmodule#rt=product-guide

Lenovo offers the ThinkSystem DB Series of Fibre Channel SAN switches and directors for high-performance storage expansion. See the DB Series product guides for models and configuration options:

• ThinkSystem DB Series SAN Switches and Directors:
  https://lenovopress.com/storage/switches/rack#rt=product-guide

The following table lists the supported rack cabinets.

For specifications about these racks, see the Lenovo Rack Cabinet Reference, available from:
https://lenovopress.com/lp1287-lenovo-rack-cabinet-reference

For more information, see the list of Product Guides in the Rack cabinets category:
https://lenovopress.com/servers/options/racks

The following table lists the power distribution units (PDUs) that are offered by Lenovo.

For more information, see the Lenovo Press documents in the PDU category:
https://lenovopress.com/servers/options/pdu

The following table lists the uninterruptible power supply (UPS) units that are offered by Lenovo.

† Only available in China and countries in the Asia Pacific region.

For more information, see the list of Product Guides in the UPS category:
https://lenovopress.com/servers/options/ups

Lenovo Financial Services reinforces Lenovo’s commitment to deliver pioneering products and services that are recognized for their quality, excellence, and trustworthiness. Lenovo Financial Services offers financing solutions and services that complement your technology solution anywhere in the world.

We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses.

We work with businesses, non-profit organizations, governments and educational institutions to finance their entire technology solution. We focus on making it easy to do business with us. Our highly experienced team of finance professionals operates in a work culture that emphasizes the importance of providing outstanding customer service. Our systems, processes and flexible policies support our goal of providing customers with a positive experience.

We finance your entire solution. Unlike others, we allow you to bundle everything you need from hardware and software to service contracts, installation costs, training fees, and sales tax. If you decide weeks or months later to add to your solution, we can consolidate everything into a single invoice.

Our Premier Client services provide large accounts with special handling services to ensure these complex transactions are serviced properly. As a premier client, you have a dedicated finance specialist who manages your account through its life, from first invoice through asset return or purchase. This specialist develops an in-depth understanding of your invoice and payment requirements. For you, this dedication provides a high-quality, easy, and positive financing experience.

For your region specific offers please ask your Lenovo sales representative or your technology provider about the use of Lenovo Financial Services. For more information, see the following Lenovo website:

https://www.lenovo.com/us/en/landingpage/lenovo-financial-services/

For more information, see the following resources:

• Lenovo Data Center SAN Storage product page
  http://www.lenovo.com/us/en/c/storage-area-network
• Lenovo Data Center Solution Configurator
  http://dcsc.lenovo.com
• ThinkSystem DM Series documentation
  http://thinksystem.lenovofiles.com/storage/help/topic/ontap_software/overview.html
• Lenovo Data Center Support - ThinkSystem DM3000H
  http://datacentersupport.lenovo.com/us/en/products/storage/lenovo-storage/thinksystem-dm3000h